We are hiring! Please see below the positions currently available. To apply for one of these positions, send your resume to info@livinghopeok.com.
Employment Opportunities
Medical Front office CNA/MA/LPN
Job description
The Medical Front Office CNA/MA/LPN at Living Hope EDTC will be the first point of contact for all patients and visitors who enter the clinic and he/she will welcome and greet all patients and visitors. The Medical Front Office CNA/MA/LPN will offer administrative support across the organization including coordinating front-desk activities such as distributing correspondence and redirecting phone calls.
Medical Front Office CNA/MA/LPN should have a pleasant personality with a customer service mind frame. Multitasking and stress management skills are essential for this position. Managing the schedule for all clinical staff is a major responsibility for the Receptionist and should be done so accurately and efficiently.
Ultimately, the Medical Front Office CNA/MA/LPN duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the best of his/her ability and in a timely manner. This job description is not exhaustive and may be adjusted periodically after review and consultation. The Medical Front Office CNA/MA/LPN will also be expected to carry our any reasonable duties, which may be requested from time to time.
RESPONSIBILITIES
- Greet all patients and visitors who enter the clinic with a smile and positive attitude.
- Respond and/or redirect all patient and visitor requests accordingly.
- Create new patient charts into the EMR system, Practice Fusion.
- Ensure up-to-date maintenance of both the computerized and manual filing systems (i.e. patient notes).
- Create, adjust and cancel appointments as necessary, ensuring optimum efficiency of the appointment system.
- Ensure that patients without appointments, but who need ‘urgent evaluations’ are booked into appropriate slots.
- Advise patients of relevant charges, accept payment and issue receipts.
- Answering incoming telephone calls, ensuring they are documented and redirected accordingly.
- Diligently check phone messages each morning and notify appropriate staff member when necessary.
- Switch phone to answering machine at the close of business each day. Set to holiday recording on dates the clinic is closed for seasonal holidays and out of office recording during the lunch hour and on dates the clinic is closed.
- Check emails on a daily basis and regularly check fax machine for incoming messages. Send faxes as required.
- Receive, sort and deliver daily mail deliveries.
- Undertake administration tasks as allocated by the Medical Director and/or Office Manager.
- Perform other clerical receptionist duties such as filing, photocopying, scanning, etc.
- Ensure reception and waiting areas are kept neat and tidy and fully stocked with necessary stationary and material (e.g. pens, forms, brochures, etc.)
- Restocking/reordering of medical supplies.
- Executing weekly errands to shop for needed grocery items and office supplies.
EXPECTATIONS
- Establish and maintain effective and clear lines of communication with all staff to ensure smooth running of the clinic and that aims, and objectives are met.
- Respond to requests or queries for support by either staff, patients or visitors as they arise in an appropriate and timely manner.
- Be understanding and approachable to patients.
- Communicate effectively with local doctor’s offices and clinics in regard to incoming and/or outgoing referrals for patients as necessary.
- Practice effective time management and prioritize workload.
- Possess the ability to be resourceful and proactive when issues arise.
- Work in a well-organized and professional manner to meet the demands of the work, maintaining concentration and accuracy.
- Possess the ability to work independently of others and be self-determined.
- Clearly understand the importance of maintaining patient and data confidentiality according to the laws set forth by HIPPA.
REQUIREMENTS
- Proven work experience as a receptionist, front office representative or a similar role
- Well-developed keyboard skills
- Proficiency in Microsoft Office Suit
- Hands-on experience with office equipment (e.g. fax machines and printers.
- Professional attitude and experience
- Solid written and verbal communication skills
- Excellent organizational skills
- Customer service attitude
- High school degree; additional schooling or certification in clinic setting a plus.
- Job Type: Full-time
Job Type: Full-time
Salary: $12.00 – $21.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Norman, OK 73072: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Associate (Preferred)
License/Certification:
- Certified Medical Assistant (Required)
Work Location: In person
Residential Tech CNA/MA/LPN
Job description
Living Hope Eating Disorder Treatment Center offers multiple levels of care to patients who are struggling with an eating disorder.
A Tech/CNA/CMA/LPN will be available 24/7 to assist the RN on duty.
They are responsible for daily ordering of food for groups, picking up the food, weekly grocery shopping, ordering/shopping for any needed office supplies as well as helping to portion the food for patients in the program.
The Tech position is responsible to help with meal oversight with the patients as needed, answering phones and e-mails monitoring temperature logs in refrigerators/freezers, taking vital signs, doing laundry, etc. The Tech/CMA/CNA/LPN will also be responsible for transportation of the patients in Living Hope EDTC’s vehicle for x-rays, appointments/referrals outside of the treatment center, outings etc.
Living Hope offers a competitive salary and insurance credit.
Serious applications only.
Job Type: FT Days
Job Type: Full-time
Salary: $15.00 – $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
Experience:
- Caregiving: 5 years (Preferred)
License/Certification:
- CPR Certification (Preferred)
- CNA (Preferred)
- Certified Medical Assistant (Preferred)
- LPN (Preferred)
Work Location: In person
Registered Nurse
Hours: 7:00 am to 7:00 pm
FT position with sign-on bonus with a 6-month commitment
The RN consults with the physician and psychiatrist to ensure appropriate medical interventions. The RN meets with each resident, completes a daily assessment, and administers all prescription medication. The RN is responsible to carry out any orders received from the physician and psychiatrist and reporting information to the Program Director and Facility Administrator as needed.
Qualifications
- Must have considerable knowledge of nursing principles and practice
- Must demonstrate knowledge of medications and their proper application and use
- Able to take vital signs & perform basic evaluative procedures and test
- Able to provide First Aid
- RN License required
Responsibilities
- Completes H&P upon admission for each resident
- Develops and initiates the Nursing Care Plan
- Implements Physician orders
- Is available for consultation after hours and returns telephone calls/pages within a ten-minute time frame
- Administers medication as prescribed
- Counts narcotics each day, logs appropriately
- Meets regularly with medical staff to discuss resident treatment
- Provides assessment of medical problems as needed
- Performs primary first aid and determines the need for physician notification
- Monitoring the course of treatment for each resident in a pro-active manner to ensure that no problem or trouble may compromise the resident’s or treatment staff’s effort
- Contributing insightful, practical, and meaningful information to the treatment planning process
- Directing residents in a clear, concise, and informative matter
- Introducing each new resident to his/her fellow residents and the treatment staff orientates each staff member to the facility
- Orientates the resident with the rules, expectations, intent, and routine of the daily treatment schedule.
Required education:
- Associate or Bachelor’s degree
Required experience:
- RN: 1 year-2-year experience
Required license or certification:
- Registered Nurse (RN)
Living Hope offers a competitive salary and benefits as well as a sign-on bonus with a 6-month commitment.
Job Type: Full Time
Pay: $28.00 – $35.00 per hour
Job Type: Full-time
Salary: $28.00 – $35.00 per hour
Schedule:
- 12 hour shift
Education:
- Associate (Preferred)
Experience:
- Nursing: 5 years (Preferred)
License/Certification:
- BLS Certification (Preferred)
- RN (Preferred)
Work Location: One location
Registered Dietitian, Bentonville, AR
Dietitians are an essential part of a patient’s eating disorder treatment team at Living Hope. They work alongside team members including physicians, practice managers, therapists, nurses, technicians, and administration. All Staff Dietitians will work under the supervision of the Lead
Dietitian or an assigned Supervisor, as well as the Medical Director and Practice Manager. At
Living Hope, Staff Dietitians perform the following expected duties, and may also be required to perform duties outside of this list if directed by managers or supervisors:
General:
– Collaboration with a multi-disciplinary team as mentioned above. This includes treatment team meetings scheduled once per week, and also collaboration outside of this meeting for patient care.
– Charting/documenting will be completed within one week of seeing a patient, having a treatment team meeting, or holding a group. Group notes and individual notes will follow the format of the dietitian note templates, with some flexibility in individual session notes.
– Conduct community outreach including social media outreach, providing in-services, and attending conferences.
– Dietitians are required to be licensed by the State of Arkansas, and meet all qualifications for continued licensure, or be eligible for licensure (provisionally licensed), see below in qualifications.
Individual Patient Care:
– Team: Treatment team meetings with a patient will be scheduled on an as-needed basis to review progress. The patient, family (optional, but preferred), patient’s physician, therapist, and dietitian will be present at the meeting. The dietitian may request a meeting to be scheduled through physician and administration.
– Sessions: Provide assessments, nutritional counseling, Medical Nutrition Therapy and nutritional education to eating disorder patients on an individual basis, as frequently as the patient’s level of care requires. (Ie. Once per week at an Intensive Outpatient Program (IOP)/
Partial Hospitalization Program (PHP) level, and varying amounts in the outpatient level).
– Treatment Plans: Creating individual treatment plans for IOP/PHP level patients and updating these with each change of level of care.
– Meal Plans: Dietitians prescribe and make changes to patient meal plans prn. Dietitians are expected to screen patients for risk of refeeding syndrome and counsel patients who at risk accordingly with a refeeding syndrome prevention meal plan.
– Outreach: Collaborate with patient’s support system (per signed release of information by the patient) via in-session, over the phone or email communication, as needed. For patients under
18, collaboration with guardians will be a necessity part of treatment. Coordinating care with a patient’s former dietitian or other treatment if applicable, per release of information signed.
Coordinating follow-on care with patients future treatment team if leaving treatment facility.
– Planning: Assist patients in meal planning by creating a menus and planning groceries.
– Levels/Evaluation: Reviewing each patient’s level of care, and recommending changes in level of care.
– Creating a relapse prevention plan with the patient and helping them meet nutritional goals at a new level.
– Monitoring: Reviewing, documenting and adjusting meal and snack completion via food journals and meal completion records during group (if a group patient).
– Vitals: Taking patient weight and height (as needed) before the session and recording this in dietitian note; this role may be shared by the front desk technician.
Group Patient Care:
– Groups: Provide nutritional education and nutritional counseling for group sessions at IOP and
PHP. Expect as many as four to seven groups per week.
– Family Groups: Dietitians will be required to lead three to five family groups per year. These are to be offered once per month at the treatment facility. Expect patients to bring friends and family members to the session.
– Leading therapeutic meals and snacks during group sessions. Redirecting patients to complete their meal or snack if needed, providing supplementation if needed, as well as processing the meal at the end.
– Planning weekly menus and placing grocery orders for the clinic.
– Labeling and monitoring food supply.
– Leading cooking group once per week.
– Leading a grocery outing group once per week.
Minimum Qualifications:
Education: All dietitians shall, at a minimum:
- Possess a bachelor’s degree from an accredited college or university; and have completed a dietetic internship.
Experience: Eating Disorder experience preferred. 2 years dietetic experience preferred.
Age-Specific Competencies: Children , Adolescents & Adults.
Licensure/Certification: All practicing dietitians at Living Hope EDTC shall meet both of the following credentialing criteria with licensure defined as possessing a valid and current license issued by the state of Arkansas:
- Be registered by the Academy of Nutrition and Dietetics or scheduled to take the board to earn their RD credentials
- Be license-eligible according to state law and working toward licensure. If not yet licensed, practice under the supervision of a licensed dietitian and have a current provisional license
Other/Preferred Skills: Written and oral communication skills; proficient time management; skills in maintaining information as highly confidential, and following the regulations set by
HIPAA; ability to clearly summarize pertinent clinical information via written correspondence and medical records documentation; ability to complete required documentation in a timely, accurate manner that is clinically appropriate and within expected timeframes, skills in conflict resolution in a group setting; ability to work as a team player; motivation to continue to learn as the field updates recommendations for best practice.
Job Type: Full-time
Salary: $50,000.00 – $73,000.00 per year
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Signing bonus
Ability to commute/relocate:
- Bentonville, AR 72712: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Registered Dietitian (Required)
Work Location: One location